Building a Dream
“Scott and Mike; Thank you so much for the super-high quality pool table. Please tell your team that I am amazed at the quality of the design, engineering, and precision. The finished product is a work of art, and it perfectly accents our home, which is… a converted barn. We appreciate your building on our dream.”
Lee in Pennsylvania
Had to have it!
We are Kelowna Pool Tables, in British Columbia, Canada. We spotted the Northwoods Billiard’s ‘Barnwood’ pool table at the BCA show in Vegas a few years ago. I fell in love the moment I saw it, and knew we had to have it in our store! We sell Olhausen and Legacy tables as our main suppliers, but I proudly put the Barnwood in the middle, most choice position on our floor, because I knew it was different, memorable, funky, and would set our store apart from all others. Every person that walks in instantly comments on it! Whether it suits their home or not, it always elicits a good response.
We’ve sold this table numerous times, and often to people that came in expecting to spend far less, but just had to have the Barnwood. Thanks Mike and crew for putting out a great product. It’s worked for us.
Leslie and Barry Smith
Kelowna Pool Tables
Kelowna, BC. Canada
The bar looks great! I will take pictures of the things you have made and send them to you. My next purchase will be a coffee table or end tables!
Thanks for your great work! I have had many compliments on the furniture (even by my brother who makes much of his own furniture)
Cindy in Minnesota
Mike, Our grandson, Justin, called to let us know that he had received his desk. He absolutely loves it! His dad was very impressed on the quality of the work. He said the chair was so sturdy that an elephant could sit on it! Thanks so much!
Sandy in Illinois
Thank you to Scott and Viking for their truly extraordinary service and outstanding products. They managed to deliver 3 bedroom sets all the way to Whistler, Canada in just 7 days. All of the furniture arrived in perfect condition and we were absolutely stunned at how beautiful everything is. “Wow, where did you get that furniture?” is a typical response from everyone who has seen the bedrooms.
I wholeheartedly recommend Viking to anyone looking for top quality, super-solid timber and log furniture. It’s really gorgeous stuff! I’ll definitely be ordering more. Thanks again Scott!
Shaun in British Columbia, Canada
Thanks again, we LOVE our bed. We can’t believe how lucky we are to have such an amazing piece of furniture!
Dear Scott –
Thank you for everything. Wendy and I are so pleased with the beautiful furniture we ordered from Viking Log Furniture.
The barnyard bunkbeds, king bed, tables and lamp are exactly as you described (and the website pictures showed.) The furniture looks great. It is sturdy and impressive-looking. Viking exceeded my (high) expectations.
As great as the furniture is, I remain more impressed with the service and attention of Viking Log Furniture. You have been responsive to questions and helpful along every step of the way. For example, I really appreciated the email you sent with video instructions about putting the bunk bed together. It saved time and frustration!
In this era when the internet has made commodities out of just about every product, I am glad to have found Viking Log Furniture. I am delighted with the product you manufactured to help make my house into a home, but even more so about the service and attention of you and your team.
I would not have expected to be so impressed by the quality of your products and level of your service when I emailed you anonymously weeks ago… So I wanted to write this email hoping it will be shared with future customers of Viking Log Furniture in advance of their decision.
Best wishes to you and your family for continued success.
Matt and Wendy in NY
A+ from a type A
Thanks for following up so quickly. I have left a message with our customer and will let you know when he gets back with me.
I really like the way you guys do business. I’m a detail person, so I appreciate dealing with you and Scott because it’s apparent you share my type-A tendencies.
Dana in Michigan
We just wanted to drop you an email and tell you thank you very much for your great service. My husband and I are enjoying the dressers and nightstands. Since we purchased them after only looking at them on the Internet, we were both pleasantly surprised to find how heavy duty and well made they were. The delivery person from Conway trucking was also wonderful and helped my husband get them into the house. (I was out of town when they arrived.)
The only complaint I have is that our young dog decided that one of the lower drawer pulls was a wonderful chew toy – good thing they are a “rustic style”:)
Beth and Karl in New York
In my long career as an interior decorator, I have done business with numerous suppliers. I have been involved with several furniture companies over the years, none as pleasant to work with as Viking. The entire process from ordering to delivery went extremely smoothly. Our assembly crew was extremely impressed with the quality of your products, the ease of assembly, the comprehensive instructions, and the complete packaging of the parts.
As a business owner I was very pleased with the handling of our order. It was shipped the date you promised, arrived on time, and was packaged so professionally that every piece arrived without a single defect.
We will be placing additional orders in the future with Viking due to the wonderful experience that we have enjoyed.
Thank you again for all of your assistance.
Jane in California